A facilitator delivers an engaging webinar online

By Melissa Palmer

I have been thinking about facilitation a lot lately. Mostly because I was reflecting on some of the skills I have not exercised as much while realising some of the skills I have either learnt or exercised more.

Facilitation and being in a room with eager participants got me googling and reading and I came across this and it got me excited!

I came across Action Mapping by Cathy Moore. It may not be new to some of you, but for me, it reinvigorated a way of calling to action in training or even meetings.

What I love about this action mapping concept is its four easy steps AND you can bet you can explain the good old return on investment or ‘ROI’ in need!

In summary:

  1. Identify the business goal
  2. List actions that people must take to make it happen not knowledge
  3. Design a practice activity around each activity (that mirrors the real world)
  4. Identify what people (really, really) need to know!

Intrigued? Click on the link for a great example of Action Mapping you can use in your next facilitation or meeting!

https://speakerdeck.com/cathymoore/design-lively-training-with-action-mapping